HIPAA-compliant by designBuilt for healthcare organizations

Every Lead Routed. Zero PHI Exposed.

AudienceManager ingests each inquiry once, routes it to the office that can take it, and activates hashed audiences for compliant advertising. Raw patient data never touches the public web.

Every client gets a unique cloud installation used only for their account.

Why now

Manual handoffs are costing you leads and risking PHI

Healthcare inquiries get lost between inboxes, spreadsheets and ad platforms. AudienceManager replaces the copy-paste chain with one governed pipeline.

The old way

  • ×Patient notes pasted through email and lead threads forwarded by hand, including night-shift copy-paste
  • ×Reporting dashboards that never match what the CRMs actually received
  • ×Slow routing, so inquiries miss the office that can take the call
  • ×PHI exposed to public trackers and advertising flows
  • ×No follow-up for inquiries that stall: no consult, no estimate reply, no surgery scheduled

With AudienceManager

  • +Every inbound inquiry lands in the right office CRM the same morning
  • +Dashboard numbers finally match what the CRMs received
  • +Roles, masking, encryption and audit trails cover every PHI view
  • +Hashed audience activation across ad networks without exposing raw contact files
  • +Automated triggers and queue retries catch stalled inquiries before they go cold

The toolkit

The modules already running in AudienceManager

One platform between every inbound inquiry and the office that can take it.

1

Data ingestion

Webhooks, Jotform, CallTracking, Facebook Lead Ads and client APIs all land in one store.

2

Rule-based allocation

ZIP codes, agency maps and client hubs assign each inquiry to the office that can take the call, instead of forwarding threads.

3

Automated triggers

Queue retries and event-driven CRM dispatch keep stalled inquiries from going cold.

4

PHI masking

Names, emails, phones and free-text care notes are masked unless the user holds the view-phi permission.

5

Application-layer encryption

Lead PHI fields are encrypted when written through the Lead model, and API responses mask sensitive values.

6

Tamper-proof audit trail

Report views, exports, API reads and CRM dispatches are all logged, without storing extra PHI in the log.

7

Access control

Roles, permissions and super-admin boundaries. Public visitors cannot open reports or PHI screens.

8

Hashed audience activation

Activate first-party or third-party data audiences on Google, PubMatic, Meta and TikTok without leaking raw contact files.

100%of PHI views covered by roles, masking, encryption and audit
Same morningfrom inbound inquiry to the right office CRM
1single governed store for every ingest source

Step by step

From inquiry to activated audience in four governed steps

A simple route from setup to steady output.

1

Ingest once

Webhooks, Facebook, Jotform, CallTracking, GHL, HubSpot, Keap and client APIs land in a single store.

2

Route by rule

ZIP, agency map and client-hub logic sends the inquiry to the office that can take the call.

3

Dispatch and report

The lead reaches the CRM of record, with every dispatch logged in a tamper-proof audit trail.

4

Activate safely

Hashed audiences go live across ad networks, with no raw PHI ever exposed to the public web.

How we compare

Manual handoffs vs. AudienceManager

AudienceManagerManual handoffs
Same-morning routing to the correct office+×
Dashboards match what the CRMs received+×
PHI masked, encrypted and audited on every view+×
Hashed audience activation with no raw PHI on the public web+×
Automated retries catch stalled inquiries+×

Plans

Built around your workflow

Each client gets a custom workflow designed for their organization, running on a unique cloud installation used only for their account.

Custom

Custom

A workflow designed for your organization with a dedicated cloud installation.

  • + Custom lead routing rules for your offices
  • + Unique cloud-based installation for your account only
  • + CRM and EHR dispatch with audit trails
  • + Hashed audience activation across ad networks
Book a call

Ready when you are

Put every inquiry in the right hands

See how AudienceManager routes, reports and activates your leads without exposing PHI.

Start on audiencemanager.app